OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
129 ratings and 69 comments received in the last 90 days.
13 November 2024
The team went above & beyond and I was extremely grateful for their efforts. My car was returned with all works complete, and cleaned inside & out.
13 November 2024
Would have been a 5 star but the wash to my exterior wasn't complete, near front wheels arches leaves/dirt still present
12 November 2024
No problems
09 November 2024
Easy to book. Not a long wait and car gets washed
08 November 2024
2 gentlemen drove my car, I thought they went to do a test to check that everything worked correctly, but after 22 minutes only one came driving my car. Additionally, the front camera has been removed. I'm not accusing, but at least it seems strange.
01 November 2024
Friendliest staff
01 November 2024
I received a good efficient service.
01 November 2024
Completely satisfied as David appreciated the urgency of our situation and did everything he could to ensure we were able to continue our journey as soon as possible.
31 October 2024
Very professional welcome etc but I was presented with a list of things that 'needed' doing to the tune of almost £1,700 - on the last recall it was around £2,000 - understand that dealers need to make money but....
14 November 2024
Excellent