OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
112 ratings and 63 comments received in the last 90 days.
26 March 2025
Great customer service. Called me to go over my options. Came up with a great option to resolve the issue.
25 March 2025
Friendly and welcoming! The technician, Adam was fantastic!
24 March 2025
Great experience kept well informed.
23 March 2025
Can not be trusted as proof evidence of previous incident.
21 March 2025
The team is professional and friendly. They give me confidence in the service.
20 March 2025
Decent waiting lounge, good staff.
18 March 2025
Always happy to try to help
18 March 2025
Excellent as usual. From booking, to service department ( David is super) and work completed ontime to a high standard
17 March 2025
Additional efforts made to secure a fix and accomodate my schedule
26 March 2025
Nothing else to add